TECHNICAL SUPPORT:
We'll address your concerns about Baofeng products, including radio recommendation, programming tips, radio operation, etc.
ORDER INQUIRIES:
To get a prompt and helpful solution, please attach your order ID when consulting your order.
RETURN/REPLACEMENT INQUIRIES:
To get a prompt and helpful solution, please attach your order ID as well as any proof to help us confirm the product situation like pictures, videos and so on.
PAYMENT ISSUE:
Do not hesitate to contact us if you encounter any problem during check out with PayPal or Credit Card.
CUSTOMER SERVICE RESPONSE TIME:
Your inquiries and concerns will be addressed within 24 hours. Please feel free to contact us by email via support@baofengradio.com
B2B CONTACT:
Please contact support@baofengradio.com for further cooperation.
FACTORY ADDRESS:
Changfu Industrial Zone, XIamei Town of Nan'an City, Quanzhou, Fujian province, China
RESPONSE TIME:
Your inquiries will be addressed within 24 hours from Monday to Friday.
Please feel free to contact us and we'll do our best to help you.