Return

Return products you are unsatisfied with.
If you are not 100% satisfied with your purchase, you can return your order within 7 days of receipt for a full refund or a replacement. Please contact us via support@baofengradio.com for return address. Please be advised that customers are responsible for all return shipping charges. The restocking fee would be charged if you want to return the item due to an unwanted item.

Time 0-7 days 7-15 days 15-30 days 30-60 days over 60 days
Restocking Fee free 15% 20% 35% not accepted


Return the wrong item.
If the item you received is completely different from the one you ordered, please contact our Customer Service with photos or videos of the different product. If a return is necessary, replacement plus return shipping cost will be issued to you on receiving the returned product. Or if you take it, we will offer a 10% discount for buying it, and we will send the replacement product to you.
　

Return defective items.
If your product turns out to be a defective one with physical damage within 30 days from the receiving date. The customer can mail the item back in the original package without any wear and tear for a free replacement. However, you will need to provide photos and videos showing the defect(s) of the product.
*NOTE: We strongly recommend obtaining and saving your return tracking number until you are notified that we have completed your refund.*

When will a replacement be sent?
Replacements are treated the same way as those of new orders -- they typically arrive in 10 to 13 day for Economy Shipping and 5 to 7 days for Express Shipping. If a product needs to be returned for replacement, the replacement is sent after receiving the returned item.


How long does it take for me to get a refund?
It may take 1 or 2 weeks for your return to reach our warehouse. Once it is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.

$1 Days
$2 Hours
$3 Minutes
$4 Seconds
{"en":"New","fr":"Nouveau"} {"en":"Best Selling","fr":"Best Selling"} {"en":"Trending","fr":"Tendance"} {"en":"Deal","fr":"Traiter"}
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We will publish it in a little while, as our blog is moderated.", "success": "Your comment was posted successfully! 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We'll get back to you as soon as possible.", "address": "Address", "telephone": "Telephone", "title": "Write us", "required": "Required" } }, "customer": { "account": { "title": "My Account", "details": "Account Details", "view_addresses": "View Addresses", "return": "Return to Account Details" }, "activate_account": { "title": "Activate Account", "subtext": "Create your password to activate your account.", "password": "Password", "password_confirm": "Confirm Password", "submit": "Activate Account", "cancel": "Decline Invitation" }, "addresses": { "title": "Your Addresses", "default": "Default", "add_new": "Add a New Address", "edit_address": "Edit address", "first_name": "First Name", "last_name": "Last Name", "company": "Company", "address1": "Address1", "address2": "Address2", "city": "City", "country": "Country", "province": "Province", "zip": "Postal\/Zip Code", "phone": "Phone", "set_default": "Set as default address", "add": "Add Address", "update": "Update Address", "cancel": "Cancel", "edit": "Edit", "delete": "Delete", "delete_confirm": "Are you sure you wish to delete this address?" }, "login": { "title": "Login", "desc": "If you have an account, sign in with your email address.", "email": "Email", "password": "Password", "forgot_password": "Forgot your password?", "sign_in": "Sign In", "guest_title": "Continue as a guest", "guest_continue": "Continue" }, "orders": { "title": "Order History", "order_number": "Order", "date": "Date", "payment_status": "Payment Status", "fulfillment_status": "Fulfillment Status", "total": "Total", "none": "You haven't placed any orders yet." }, "order": { "title": "Order [[ name ]]", "date": "Placed on [[ date ]]", "cancelled": "Order Cancelled on [[ date ]]", "cancelled_reason": "Reason: [[ reason ]]", "billing_address": "Billing Address", "payment_status": "Payment Status", "shipping_address": "Shipping Address", "fulfillment_status": "Fulfillment Status", "discount": "Discount", "shipping": "Shipping", "tax": "Tax", "product": "Product", "sku": "SKU", "price": "Price", "quantity": "Quantity", "total": "Total", "fulfilled_at": "Fulfilled [[ date ]]", "subtotal": "Subtotal" }, "recover_password": { "title": "Reset your password", "email": "Email", "submit": "Submit", "cancel": "Cancel", "subtext": "We will send you an email to reset your password.", "success": "We've sent you an email with a link to update your password." }, "reset_password": { "title": "Reset account password", "subtext": "Enter a new password for [[ email ]]", "password": "Password", "password_confirm": "Confirm Password", "submit": "Reset Password" }, "register": { "title": "Create Account", "first_name": "First Name", "last_name": "Last Name", "email": "Email", "password": "Password", "submit": "Create", "desc": "Creating an account is easy. Just fill in the form below." } }, "homepage": { "onboarding": { "product_title": "Your product's name", "product_description": "This area is used to describe your product’s details. Tell customers about the look, feel, and style of your product. Add details on color, materials used, sizing, and where it was made.", "collection_title": "Your collection's name", "blog_title": "Your post's title", "blog_excerpt": "Your store hasn’t published any blog posts yet. A blog can be used to talk about new product launches, tips, or other news you want to share with your customers. You can check out Shopify’s ecommerce blog for inspiration and advice for your own store and blog.", "blog_author": "Author name", "no_content": "This section doesn’t currently include any content. Add content to this section using the sidebar." } }, "layout": { "navigation": { "search": "Search", "toggle": "expand\/collapse", "expand": "expand", "collapse": "collapse", "all_categories": "All Categories" }, "cart": { "title": "Cart", "items_count": { "one": "item", "other": "items" } }, "customer": { "account": "Account", "log_out": "Log out", "logout": "Log out", "log_in": "Log in", "create_account": "Create account", "sign_up": "Sign up", "wishlist": "Wishlist" }, "footer": { "social_platform": "[[ name ]] on [[ platform ]]" }, "list_page": { "grid": "Grid", "list": "List" } }, "products": { "product": { "regular_price": "Regular price", "sold_out": "Sold out", "unavailable": "Unavailable", "on_sale": "Sale", "quantity": "Quantity", "add_to_cart": "Add to cart", "back_to_collection": "Back to [[ title ]]", "related_title": "Related Products", "qty_increase": "Increase", "qty_decrease": "Decrease", "deal_days": "Days", "deal_hours": "Hours", "deal_minutes": "Minutes", "deal_second": "Seconds", "select_option": "Select Option", "add_to_wishlist": "Add to Wishlist", "add_to_review": "Add to review", "compare_success_msg": "[[ product_title ]] has been added to comparing box successful", "compare_exist_msg": "[[ product_title ]] is exist in comparing box", "compare_cart_msg": "[[ product_title ]] has been added to shopping cart", "compare_remove_msg": "[[ product_title ]] has been removed from comparing box", "comparing_box": "Comparing box", "compare_no_items": "There is no items in comparing box", "wishlist_success_msg": "[[ product_title ]] has been added to wishlist successful", "wishlist_exist_msg": "[[ product_title ]] is exist in wishlist", "wishlist_cart_msg": "[[ product_title ]] has been added to shopping cart", "wishlist_box": "Wishlist", "wishlist_remove_msg": "[[ product_title ]] has been removed from wishlist", "wislist_no_items": "There is no items in wishlist", "upsell_cart_msg": "\"[[ product_title ]]\" has been added to shopping cart", "upsell_block_title": "Frequently bought with \"[[ product_title ]]\"", "upsell_cart_qty": "[[ count ]] item(s)", "upsell_product_page_title": "You may also like these products", "upsell_checkout_btn": "Checkout", "share": "Share product", "share_on_facebook": "Share on Facebook", "share_on_twitter": "Share on Twitter", "share_on_pinterest": "Share on Pinterest", "share_on_google": "Share on Google+", "share_on_linkedin": "Share on LinkedIn", "availability": "Availability", "in_stock": "In Stock", "out_of_stock": "Out of stock", "quick_overview": "Quick Overview", "details": "Details", "reviews": "Reviews", "first_review": "Be the first review", "tags": "Product Tags", "size_chart": "Size Chart", "options": "Options", "vendor": "Vendor", "features": "Features", "sale_left_text": "[[ sales ]] SOLD. HURRY! ONLY A FEW LEFT!", "checkout_text": "Secured and trusted checkout with", "quick_view_details": "View details", "open_light_gallery": "Click here to open gallery images" }, "upsell": { "recommend_text": "Someone purchased a", "minute_ago": "minutes ago" } }, "gift_cards": { "issued": { "title_html": "Here's your [[ value ]] gift card for [[ shop ]]!", "subtext": "Your gift card", "disabled": "Disabled", "expired": "Expired on [[ expiry ]]", "active": "Expires on [[ expiry ]]", "redeem_html": "Use this code at checkout to redeem your [[ value ]] gift card", "shop_link": "Start shopping", "print": "Print this gift card", "remaining_html": "[[ balance ]] left", "add_to_apple_wallet": "Add to Apple Wallet" } }, "date_formats": { "month_day_year": "%B %d, %Y" } }, "fr":{ "general": { "field": { "required": "Requis", "actions": "Les actes", "top_btn": "Haut" }, "accessibility": { "skip_to_content": "Passer au contenu", "close_modal": "Fermer (Esc)" }, "meta": { "tags": "Mots clés \"[[ tags ]]\"", "page": "Page [[ page ]]" }, "404": { "title": "404 - Page non trouvée", "subtext": "Cette page n'est pas disponible.", "link": "Retourner au magasinage" }, "pagination": { "previous": "Précédent", "next": "Suivant", "current_page": "Page [[ current ]] sur [[ total ]]" }, "password_page": { "opening_soon": "Bientôt ouvert", "login_form_heading": "Accéder à la boutique à l'aide d'un mot de passe", "login_form_password_label": "Mot de passe", "login_form_password_placeholder": "Votre mot de passe", "login_form_submit": "Entrer", "signup_form_email_label": "Courriel", "signup_form_success": "Nous vous ferons parvenir un courriel juste avant l'ouverture!", "password_link": "Entrer avec un mot de passe", "powered_by_shopify_html": "Cette boutique sera propulsée par [[ shopify ]]" }, "social": { "share_on_facebook": "Partager", "share_on_twitter": "Tweeter", "share_on_pinterest": "Épingler", "alt_text": { "share_on_facebook": "Partager sur Facebook", "share_on_twitter": "Tweeter sur Twitter", "share_on_pinterest": "Épingler sur Pinterest" } }, "search": { "no_results_html": "Votre recherche pour \"[[ terms ]]\" n'a pas généré de résultats.", "results_with_count": { "one": "[[ count ]] résultat pour \"[[ terms ]]\"", "other": "[[ count ]] résultats pour \"[[ terms ]]\"" }, "title": "Effectuez une recherche", "placeholder": "Recherche", "submit": "Recherche", "close": "Fermer (esc)" }, "newsletter_form": { "newsletter_email": "Join our mailing list", "email_placeholder": "Adresse courriel", "confirmation": "Merci pour votre abonnement", "submit": "S'inscrire", "show_me_text": "Ne me montre plus" }, "filters": { "show_more": "Voir plus", "show_less": "Afficher moins" }, "breadcrumbs": { "home": "Accueil", "create_account": "Créer un compte", "account": "Compte", "addresses": "Adresses" }, "item": { "remove": "Retirer l'objet" } }, "sections": { "header": { "top_header_login": "S'identifier", "top_header_register": "Registre", "top_header_wishlist": "Liste de souhaits", "register_dropdown": "Pas de compte? Créer un ici", "forgot": "Mot de passe oublié", "all_collection": "Toutes les collections", "world_wide_delivery": "Livraison à l'échelle mondiale", "shipping_text": "Livraison gratuite au Royaume-Uni sur des commandes de plus de 100 £", "hot_line": "Hot line" }, "menu": { "mobile_menu_tab": "Menu", "mobile_account_tab": "Compte", "mobile_settings_tab": "Paramètres" }, "slideshow": { "next_slide": "Diapositive suivante", "previous_slide": "Diapositive précédente", "pause_slideshow": "Mettre en pause le diaporama", "play_slideshow": "Jouer le diaporama", "play_video": "Lire la vidéo", "close_video": "Fermer la vidéo" }, "map": { "get_directions": "Obtenir des directions", "address_error": "Vous ne trouvez pas cette adresse", "address_no_results": "Aucun résultat pour cette adresse" } }, "blogs": { "article": { "view_all": "Voir toutes", "all_topics": "Tous les sujets", "by_author": "par [[ author ]]", "posted_in": "Publié dans", "read_more": "Plus", "back_to_blog": "Retour à [[ title ]]" }, "comments": { "title": "Laissez un commentaire", "name": "Nom", "email": "Courriel", "message": "Message", "post": "Publier le commentaire", "moderated": "Veuillez noter que les commentaires doivent être approvés avant d'être affichés", "success_moderated": "Votre commentaire a été soumis avec succès. Nous le publierons sous peu, suite à notre processus de modération.", "success": "Votre commentaire a été publié avec succès!", "comments_with_count": { "one": "[[ count ]] commentaire", "other": "[[ count ]] commentaires" } } }, "cart": { "general": { "title": "Panier", "note": "Ajouter une note à votre commande", "remove": "Retirer", "subtotal": "Sous-total", "savings": "Vous économisez", "shipping_at_checkout": "Frais de port et remises calculés à la caisse", "update": "Mettre à jour", "checkout": "Procéder au paiement", "empty": "Votre panier est vide.", "cookies_required": "Activer les cookies pour utiliser le panier", "cancel": "Annuler", "edit": "Éditer", "continue_shopping": "Continuer vos achats", "view_and_edit_cart": "Afficher et modifier le panier", "processing": "En traitement...", "items_count_label" : "[[ count ]] article(s) dans votre panier", "ok" : "D'accord", "empty_page_title": "Le panier d'achat est vide", "empty_continue_html": "Cliquer ici pour poursuivre vos achats.", "clear": "Vider le panier", "recently_added_item": "Article (s) récemment ajouté (s)", "remove_item": "Enlever cet article", "here": "ici" }, "label": { "product": "Produit", "price": "Prix", "quantity": "Quantité", "total": "Total", "total_item": "Total de l'élément", "sub_total_top": "Sous-total du panier" } }, "collections": { "general": { "view_all": "Voir toutes", "clear_all": "Tout Supprimer", "no_matches": "Aucun produit ne correspond à votre recherche.", "items_with_count": { "one": "[[ count ]] item", "other": "[[ count ]] items" }, "load_more": "Charger plus", "sidebar_btn": "Filtrer par" }, "sorting": { "title": "Trier par", "manual": "En vedette", "best_selling": "Meilleurs vendeurs", "title_ascending": "A-Z", "title_descending": "Z-A", "price_ascending": "Prix: faible à élevé", "price_descending": "Prix: élevé à faible", "created_descending": "Date: récent à ancien", "created_ascending": "Date: ancien à récent" }, "filters": { "title_tags": "Filtrer", "all_tags": "Tous les produits", "categories": "Les catégories", "title": "Filtre", "color": "Couleur", "size": "Taille", "brand": "Marque", "price": "Prix", "green": "Vert", "blue": "Bleu", "red": "Rouge", "pink": "Rose", "black": "Noir", "purple": "Violet", "white": "Blanc", "orange": "Orange" }, "product_item": { "quick_shop": "Aperçu rapide", "compare": "Comparer", "wishlist": "Ajouter à la liste de souhaits" } }, "contact": { "form": { "name": "Nom", "email": "Courriel", "phone": "Téléphone", "message": "Message", "submit": "Envoyer", "post_success": "Merci de nous avoir avoir contacté. Nous vous reviendrons le plus rapidement possible.", "address": "Adresse", "telephone": "Téléphone", "title": "Écrivez-nous", "required": "Requis" } }, "customer": { "account": { "title": "Mon compte", "details": "Détails du compte", "view_addresses": "Voir les adresses", "return": "Retour aux détails du compte" }, "activate_account": { "title": "Activer le compte", "subtext": "Créez votre mot de passe pour activer le compte.", "submit": "Activer le compte", "cancel": "Refuser l'invitation", "password": "Mot de passe", "password_confirm": "Confirmer le mot de passe" }, "addresses": { "title": "Votre adresse", "default": "Par défaut", "add_new": "Ajouter une nouvelle adresse", "edit_address": "Éditer l'adresse", "first_name": "Prénom", "last_name": "Nom", "company": "Compagnie", "address1": "Adresse 1", "address2": "Adresse 2", "city": "Ville", "country": "Pays", "province": "Province", "zip": "Code postal", "phone": "Téléphone", "set_default": "Définir comme adresse par défaut", "add": "Ajouter l'adresse", "update": "Mettre à jour l'adresse", "cancel": "Annuler", "edit": "Éditer", "delete": "Supprimer", "delete_confirm": "Êtes-vous certain(e) de vouloir supprimer cette adresse?" }, "login": { "title": "Connexion", "desc": "Si vous avez un compte, connectez-vous avec votre adresse e-mail.", "email": "Courriel", "password": "Mot de passe", "forgot_password": "Mot de passe oublié?", "sign_in": "Se connecter", "guest_title": "Continuer en tant qu'invité", "guest_continue": "Continuer" }, "orders": { "title": "Historique des commandes", "order_number": "Commande", "date": "Date", "payment_status": "Statut du paiement", "fulfillment_status": "Statut du traitement de la commande", "total": "Total", "none": "Vous n'avez pas placé de commande à ce jour." }, "order": { "title": "Commande [[ name ]]", "date": "Placée le [[ date ]]", "cancelled": "Commande annulée le [[ date ]]", "cancelled_reason": "Motif: [[ reason ]]", "billing_address": "Adresse de facturation", "payment_status": "Statut du paiement", "shipping_address": "Adresse de livraison", "fulfillment_status": "Statut du traitement de la commande", "discount": "Rabais appliqué", "shipping": "Livraison", "tax": "Taxes", "product": "Produit", "sku": "SKU", "price": "Prix", "quantity": "Quantité", "total": "Total", "fulfilled_at": "Traitée le [[ date ]]", "subtotal": "Sous-total" }, "recover_password": { "title": "Réinitialiser votre mot de passe", "email": "Courriel", "submit": "Soumettre", "cancel": "Annuler", "subtext": "Nous vous ferons parvenir un courriel pour réinitialiser votre mot de passe.", "success": "Nous vous avons fait parvenir un courriel pour réinitialiser votre mot de passe." }, "reset_password": { "title": "Réinitialiser le mot de passe du compte", "subtext": "Entrez un nouveau mot de passe pour [[ email ]]", "submit": "Réinitialiser le mot de passe", "password": "Mot de passe", "password_confirm": "Confirmer le mot de passe" }, "register": { "title": "Créer un compte", "first_name": "Prénom", "last_name": "Nom", "email": "Courriel", "submit": "Créer", "password": "Mot de passe", "desc": "La création d'un compte est simple. Remplissez le formulaire ci-dessous." } }, "homepage": { "onboarding": { "product_title": "Le nom de votre produit", "product_description": "Cette partie est utilisée pour la fiche du produit. Parlez aux clients de l'allure, du ressenti et du style de votre produit. Ajoutez des détails sur la couleur, les matériaux utilisés, le dimensionnement, et où il a été fabriqué.", "collection_title": "Le nom de votre collection", "blog_title": "Le titre de votre publication", "blog_excerpt": "Votre magasin n'a encore rien bloggué. Un blog peut être utilisé pour parler des lancements de nouveaux produits, d'astuces, ou d'autres nouvelles que vous voulez partager avec vos clients. Vous pouvez regarder le blog d'e-commerce de Shopify pour trouver de l'inspiration et des conseils pour votre propre magasin et blog.", "blog_author": "Nom de l'auteur", "no_content": "Cette section ne contient actuellement aucun contenu. Ajoutez-en en utilisant la barre latérale." } }, "layout": { "navigation": { "search": "Recherche", "toggle": "développer\/réduire", "expand": "révéler", "collapse": "fermer", "all_categories": "toutes catégories" }, "cart": { "title": "Panier", "items_count": { "one": "item", "other": "items" } }, "customer": { "account": "Compte", "log_out": "Se déconnecter", "logout": "Se déconnecter", "log_in": "Se connecter", "create_account": "Créer un compte", "sign_up": "S'inscrire", "wishlist": "Liste de souhaits" }, "footer": { "social_platform": "[[ name ]] sur [[ platform ]]" }, "list_page": { "grid": "La grille", "list": "Liste" } }, "products": { "product": { "regular_price": "Prix régulier", "sold_out": "Épuisé", "unavailable": "Non disponible", "on_sale": "Solde", "quantity": "Quantité", "add_to_cart": "Ajouter au panier", "back_to_collection": "Retour à [[ title ]]", "related_title": "Produits connexes", "qty_increase": "Augmenter", "qty_decrease": "Diminution", "deal_days": "Journées", "deal_hours": "Heures", "deal_minutes": "Minutes", "deal_second": "Seconde", "select_option": "Sélectionner une option", "add_to_wishlist": "Ajouter à la liste de souhaits", "add_to_review": "Ajouter à la critique", "first_review": "Soyez le premier avis", "compare_success_msg": "[[ product_title ]] a ajouté à la boîte de comparaison réussie", "compare_exist_msg": "[[ product_title ]] existe dans la boîte de comparaison", "compare_cart_msg": "[[ product_title ]] a ajouté à la liste de souhaits réussie", "compare_remove_msg": "[[ product_title ]] a été supprimé de la boîte de comparaison", "comparing_box": "Boîte de comparaison", "compare_no_items": "Il n'y a aucun élément dans la boîte de comparaison", "wishlist_success_msg": "[[ product_title ]] a ajouté à la liste de souhaits réussie", "wishlist_exist_msg": "[[ product_title ]] existe dans la liste de souhaits", "wishlist_cart_msg": "[[ product_title ]] a ajouté au panier", "wishlist_box": "Liste de souhaits", "wishlist_remove_msg": "[[ product_title ]] a été retiré de la liste de souhaits", "wislist_no_items": "Il n'y a aucun élément dans la liste de souhaits", "upsell_cart_msg": "\"[[ product_title ]]\" a ajouté à la liste de souhaits réussie", "upsell_block_title": "Souvent acheté avec \"[[ product_title ]]\"", "upsell_cart_qty": "[[ count ]] article", "upsell_product_page_title": "Vous aimerez peut-être aussi ces produits", "upsell_checkout_btn": "Caisse", "share": "Partager le produit", "share_on_facebook": "Partager sur Facebook", "share_on_twitter": "Partager sur Twitter", "share_on_pinterest": "Partager sur Pinterest", "share_on_google": "Partager sur Google+", "share_on_linkedin": "Partager sur LinkedIn", "availability": "Disponibilité", "in_stock": "En stock", "out_of_stock": "En rupture de stock", "quick_overview": "Rapide vue d'ensemble", "details": "Détails", "reviews": "Avis", "tags": "Tags du produit", "options": "Les options", "vendor": "Vendeur", "features": "Les traits", "size_chart": "Tableau des tailles", "sale_left_text":"[[ sales ]] VENDU. SE DÉPÊCHER! SEULEMENT QUELQUES GAUCHE!", "checkout_text": "Paiement sécurisé et approuvé avec", "quick_view_details": "Voir les détails", "open_light_gallery": "Cliquez ici pour ouvrir les images de la galerie" }, "upsell": { "recommend_text": "Quelqu'un a acheté un", "minute_ago": "il y a quelques minutes" } }, "gift_cards": { "issued": { "title_html": "Votre carte-cadeau [[ shop ]] d'une valeur de [[ value ]]!", "subtext": "Voici votre carte-cadeau!", "disabled": "Désactivée", "expired": "Expirée le [[ expiry ]]", "active": "Expire le [[ expiry ]]", "redeem_html": "Entrez ce code lors du paiement pour utiliser votre [[ value ]] carte-cadeau", "shop_link": "Boutique", "print": "Imprimer ce bon d'achat", "remaining_html": "[[ balance ]] restant", "add_to_apple_wallet": "Ajouter à Apple Wallet" } }, "date_formats": { "month_day_year": "%d %B, %Y" } } }
USD